Frequently Asked Questions
Everything you need to know about our authentic Rudraksha and spiritual accessories.
How do I know if the Rudraksha beads are authentic?
Every Rudraksha from Himalaya Rudraksha Anusandhan Kendra comes with an authenticity certificate from an ISO-certified laboratory, ensuring the bead's origin and mukhi quality.
What is your shipping policy for international orders?
We offer worldwide shipping. Domestic orders within India typically arrive in 3-5 business days, while international shipping can take 7-14 business days depending on customs clearance.
Can I return a customized spiritual mala?
Standard products can be returned within 7 days of delivery. However, custom-energized malas or items tailored to specific astrological charts are non-returnable due to their personalized nature.
Are the silver and gold used in the jewelry hallmarked?
Yes, all our spiritual jewelry is crafted using BIS hallmarked silver or gold to ensure the highest purity and value for our customers.
How should I maintain and clean my Rudraksha accessories?
We recommend cleaning your beads with a soft brush and almond oil once a month. Avoid using chemical soaps or exposing the beads to extreme heat to maintain their natural integrity.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and secure international payments through PayPal.